In this photo illustration, A ticketmaster website is shown on a computer screen on November 18, 2022 in Miami, Florida. A person allegedly responsible for the Ticketmaster breash was in arrested in Canada last week. (Joe Raedle/Getty Images)
Amy Edwards demonstrated against the live entertainment ticket industry outside the U.S. Capitol on Jan. 24 as the Senate Judiciary Committee heard testimony about the impact of the merger of Live Nation and Ticketmaster. (Photo by Drew Angerer/Getty Images)
Ticketmaster says a chat app by Inbenta Technologies was the problem. But Inbenta claims Ticketmaster improperly deployed the app on its payment system.